Last Updated: April 15, 2022
We collect information you provide directly to us via your access or use of the Services. For example, we collect your personal information you provided when you create an account, interact with other users, request customer support, sign up to receive newsletters, participate in surveys or otherwise communicate with us. The types of information we may collect include your username, password, email address and any other information you choose to provide.
Further, we may collect the personal information which includes an individual number known as My Number (“Specific Personal Information”) from winners of cash awards and/or prizes. Please see Section II. below for a purpose of use of such Specific Personal Information.
Information We Collect Automatically When You Use the Services
When you access or use our Services, in addition to information that you provide directly to us, we also automatically collect certain other information about you, including:
We may also obtain information from other third party sources as far as it is necessary to perform our Services, and combine that with information we collect through our Services either directly as provided from you or automatically via your use and/or access. For instance, we may collect game ranking and achievement status from your console or mobile operating system game center application. Additionally, when you complete in-app purchases related to the Services, we may collect information about you from the provider of your device operating system when they process the in-app purchases on our behalf. Please note that we do not receive your payment method information from these operating system providers. In these cases, to the extent your consent is required under applicable laws, we will obtain your consent to collect, store, and use your information from such third parties in the format admitted by such applicable laws, and use such information we collected within the scope of purpose of use described in II. below.
We only collect, store and use your information if you have consented to it or, to the extent that it is necessary (i) for the performance of your agreement with us; (ii) to comply with our legal obligations; or (iii) for the purpose of our legitimate interests, including operating, evaluating and improving our global business. We have carefully balanced our legitimate business interests against your data protection rights. Please contact us using the contact details provided below if you have questions on this balancing of interests.
We (or a third party data processor acting upon our instruction) may collect, store and use information about you for the following purposes, for the periods necessary to achieve such purposes:
III. Sharing of Information
Notwithstanding foregoing, we do not share the Specific Personal Information to any third party except for the cases specified by Article 19 of Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures of Japan.
We may allow other third parties to provide analytics services on our behalf and to serve advertisements within our Services. These entities may use technologies to automatically collect information about your device and your use of our Services, including IP address, Cookies, information specific to the device such as device ID, time spent on pages within our Services, and links clicked within our Services(hereinafter, the programs using such technologies are referred to as “Information Collection Modules”). Such information does not include any personally identifiable information. Further, this information may be used by us and others to, among other things, maintain, improve, and analyze the functioning of our Services and deliver contextual or targeted advertising that may be of interest to you. The use of your information by these third parties is covered by their respective privacy policies, and we do not control and are not responsible for the privacy practices of such third parties.
Some of our Services will, with your prior consent, combine game play and analytic information with information collected from other ZigZaGame Inc. games, games from our group companies, and other third party sources to analyze game and monetization trends, create profiles of categories of players, create new games and services, and perform other analytics. We also use certain information collected through our games for advertisement targeting outside of the game. This includes creating profiles of types of players by combining your data with information from our advertising partners, providing the data to our ad agencies and ad platforms to target advertisements of our (and our group company) games and services to you outside of this game, and otherwise performing advertising analytics and performance metrics.
Name: Google Analytics for Firebase
Provider: Google LLC.
Purpose of Use: For usage analysis and improvement of the Services
Provider’s Relevant Policy:
・GOOGLE ANALYTICS FOR FIREBASE TERMS OF SERVICE:
・How Google uses information from sites or apps that use our services:
Name: AppsFlyer SDK
Provider: AppsFlyer Ltd.
Purpose of use: For verification and improvement of the effectiveness of advertising, and for delivery of optimized advertising
Provider’s Relevant Policy:
Name: Facebook SDK
Provider: Meta Platforms, Inc.
Purpose of use: For verification and improvement of the effectiveness of advertising, and for delivery of optimized advertising; For establishing a link social media with our Services (if such feature is available in the Services)
Provider’s Relevant Policy:
The Services may offer social sharing features or other tools, which let you share actions or link the Services with social media. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social media platform. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the social media platforms. Please note that we do not control and are not responsible for the privacy practices of such social media platforms.
We take the following reasonable technical and organizational measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction:
However, no transmission over the internet can ever be guaranteed secure so we cannot guarantee the security of any personal information that you transfer over the internet to us.
ZIGZA may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device. ZIGZA will send push notifications or alerts with promotional content only after your prior opt-in to receiving such messages on your device.
You, and your legal guardian if you are a minor, may be able to exercise certain data protection rights under applicable law. Your rights under applicable law may include:
To exercise these rights, you should make a request using our contact details set out below. If you are not satisfied with the way we handle your request, you may lodge a complaint with a supervisory authority in your country of residence.
If you refuse to provide your personal information or request we delete or cease collecting your personal information, you may not be able to use all or some parts of our Services.
Attn: Personal Information Matters 1-47-1 NT Building 11F
Shinagawa-ku, Tokyo 140-0014 Japan